“Join us today, and we will make your card transactions secure by providing professional recourse to remedy all disputed transaction”
Transmedia Payment Services Ltd. is a
credit card chargeback loss prevention firm that works with merchants,
to help them win chargeback's. When a merchant is challenged with an
unwarranted disputed transaction, Transmedia will step in to insure that
the chargeback and representment rules and laws are properly explored
and exercised. With the
knowledge in these areas, we have
developed advanced procedures and methods to effectively retrieve
and defend against guaranteed losses to merchants
Transmedia is made up of loss prevention
experts and self-proclaimed "dispute gurus". Our mission is to
make card transactions secure by appropriately providing recourse to
remedy disputed transaction, for merchants.
Our company was founded in 2003 by Bernard Klein and is currently
headed by Klein, Isaac Klar and Sam Neuman.
It currently employs a staff of 19, operating from their
, NY headquarters. We handle
today approximately $10 million in chargeback case volume each month.
Not only does Transmedia specialize in
understanding the intricacies of chargeback and Fair Credit rules, we
also have investigative services specializing in the latest
card-not-present transaction scams. We have aggressive investigators on
staff, and locate responsible parties daily. "When we look at the
pattern of a fraud claim and order, we will very easily determine what
type of fraud scenario that will fall under, and the whether merchandise
may still be retrievable."
Transmedia does not require merchants to
make any changes to their current systems and they do not charge set up
fees. For many merchants they are facing a lost dispute, so they have
nothing to lose.
In issues that do not involve fraud, we
successfully resolve more than 90% of the chargeback's. In issues of
true fraud, our rate is approximately 70%.
Our services include:
Chargeback Re-presentment on all disputes, including:
Non-receipt of Merchandise claims
Defective or Not-as-described claims
Disputes over shipping& restocking fees
Professional guidance to prevent chargeback’s
Professional consulting how to implement your store policies to
meet the credit card chargeback regulations
Merchant Educational Seminars
Reserve account reconciliation and negotiation with processors and
Preparing expert evaluation analysis and damage estimates for use
MATCH Report (A/K/A Terminated Merchant File) review and removal